1. What makes Urban Watches different from other brands?

Urban Watches are crafted with premium materials, modern designs, and precise movement — combining style and durability at an affordable price.

2. Do Urban Watches come with a warranty?

Yes, all Urban Watches come with a 1-year warranty that covers manufacturing defects.

3. Are Urban Watches waterproof?

Most Urban Watches are water-resistant, suitable for daily wear, hand washing, and light rain. (Avoid swimming or showering unless specified as waterproof.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor your delivery in real time.

5. Do you offer returns or exchanges?

Yes, we offer a 7-day return or exchange policy if the watch is unused and in its original packaging.

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